Why do We Offer Free initial Meet-and-Greets?

At Pawsitters, we value trust and transparency, which is why our initial meet-and-greets are always free.

Here’s why:

We believe that building trust starts with a personal connection. A meet-and-greet lets you get to know us, see how we interact with your pets, and discuss your expectations—without any commitment upfront.

Other companies might charge for this service, but we see it differently. For us, this step is about building a bond, not just making a booking. Sure, this approach has its challenges: some pet parents cancel last minute or forget to let us know they're unavailable. But it’s worth it because it helps us establish trust and shows you exactly who you're inviting into your pet’s life.

We don’t think you should pay us until you know we’re the right fit. Your peace of mind is our priority, and we’re happy to earn your trust the right way—through genuine care and connection.